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Department

Retail

 

Season

Part Time – Year Round

 

Description

SUMMARY

The Retail Attendant provides a role to those persons who would like to enter into the retail sector, and use those skills needed to operate a profitable retail store, while providing over the top guest service.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

which may include, but are not limited to, the following tasks:

  • Answer customer’s questions about various merchandise items.
  • Multi-tasking between helping existing guests with their needs and looking out for other guest who may need help.
  • Communicate with guests and other employees regarding different merchandise.
  • Stocks the gift shop with different items.
  • Sets up displays or arranges merchandise on counters, tables, racks to promote sales.
  • Secures, monitors, records, and tracks merchandise.
  • Keeps the gift shop clean and orderly by cleaning up and folding different articles of clothing.
  • Keep record of sales and prepares inventory of stock.
  • Operate a POS station and handle its various functions.
  • Able to lift and drag up to 50 pounds unassisted.
  • Able to sit stand for extended periods of time.
  • Ability to follow and accomplish instructions & procedures.
  • Perform other duties as assigned.

 

QUALIFICATIONS

  • Ability to properly and safely operate equipment used.
  • Must be 16 years of age or older.
  • Demonstrated ability to work independently.
  • Ability to communicate effectively with public, guests and staff members.
  • Must have emotional stability and the ability to make sound decisions that conform to facility policies when dealing in adverse situations.
  • Knowledge that their decisions may affect the total facility staff and the lives of others.
  • Must be firm, fair, consistent and courteous in order to gain the respect and cooperation of the public.
  • Must have a positive attitude in order to fully cooperate with other staff in a team effort, and adhere to rules and regulations to ensure successful operation of a facility.
  • Must have the physical and mental conditions necessary to be able to properly and timely activate and complete the EAP system in the case of an emergency.
  • Must possess good oral communication skills.
  • Must be skilled in the use and care of supplied equipment.
  • Independent judgment concerning work methods and procedures is required.

 

ADDITIONAL RESPONSIBILITIES

  • This employee is required to assist in maintaining a high level of customer service (Aloha Spirit).
  • This employee may be required, on an occasional basis, to supervise other employees.
  • This employee may be required to assist in the counting and recording of inventory.
  • This employee performs other tasks and/or related duties as assigned or required by management and supervisors when necessary.
  • This employee is to wear approved uniform and any necessary job-related equipment during assigned shift or anytime while on duty.
  • This employee may be subject to both pre-employment and random drug/alcohol screening during tenure of employment.

 

PHYSICAL DEMANDS

  • Ability to stand for long periods of time.
  • Ability to bend, squat, kneel, reach, stretch, and climb without any difficulty.
  • Ability to effectively work at different heights.
  • Works in tiring or uncomfortable positions or situations for long periods of time.

 

WORK ENVIRONMENT

  • Able to work in team environment as a team member and as team leader.
  • Must work in environmental conditions that include, but not limited to:
    • Wet and humid environment and Indoor environmental conditions with up to 90% humidity and temperatures ranging from 70F to 120 F.
    • Exposure to chemicals, fumes, dirt, caustic chemicals, acids, odors, waste, and dust
    • Uniformed position.
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