Part Time - Year Round
The Guest ServicesSupervisor has the knowledge of principles and processes for providing guestand personal service. This includesguests’ needs assessment, meeting quality standards for services and evaluationof customer satisfaction. Superviseguest services staff which includes front desk, parties/activities and salesoffice.
ESSENTIAL DUTIESAND RESPONSIBILITIES whichmay include, but are not limited to, the following tasks:
10. Ensurethat proper party preparation is taken care of, including but not limited topaperwork, cake pulling, coupons and party set up.
11. Book Splash birthday parties, lazer tagbirthday parties, lazer tag sessions, guaranteed passes, and small groups.
12. Other tasks as assigned including but notlimited to; Thank you letters, filing, final count calls, mailing contracts and making packets, returning voicemails.
13. Must be able to operate a personal computerand related software systems.
14. Must have a diplomatic demeanor and maintainan unbiased view of guest relations.
15. Supervises, coordinates, and implements allaspects of Guest Services by performing the following:
To perform this jobsuccessfully, an individual must be able to perform each essential duty. Therequirements listed below are representative of the knowledge, skill, and orability required.
The physicaldemands described here are representative of those that must be met by anemployee to successfully perform the essential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential function.
The work environment characteristicsdescribed here are representative of those an employee encounters whileperforming the essential functions of this job. Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential functions.
Splash Lagoon Indoor Water Park is now hiring!
Here at Splash, our employees enjoy free admission to the water park, plus excellent discounts on recreation and dining at Scott Enterprise owned properties.
We have full/part time positions available year round, including: Aquatics, Guest Services, Retail, Food & Beverage, Arcade/ Lazer Tag, Park Services and more!
Find the perfect position for you by scrolling down the page and clicking on your preferred job title to submit an application online. *Please note, all applications are sent to the hiring managers of your preferred department.*
Splash Lagoon provides employment opportunities for ages 16+. Minors (under the age of 18) must have a valid Pennsylvania work permit. If you do not already have a work permit, please contact your local school district.
Depending on business need, the length of time for our hiring process may vary and we appreciate your patience. We are working diligently to find you the perfect fit. We appreciate your interest and invite you to check the website frequently for new employment opportunities.
Scott Enterprises participates in the federal government's Work Opportunity Tax Credit, Welfare to Work, and other federal and state tax credit programs. The information you supply will be used by this company to complete its federal and state tax returns, and in no way will negatively impact any hiring decision. Your responses to the questions will be confidential to the employer's management and federal, state and local agencies.