Frequently Asked Questions

To Stay Safe & Have Fun

FAQ

Some of the common questions we answer for our guests

Is there a bar at Splash Lagoon?

Yes, guests can visit the Island Oasis Tiki Bar located adjacent to the arcade and The Surf Bar located adjacent to the FlowRider. You will be asked to present your identification at both The Tiki Bar and The Surf Bar. We ID every guest for each drink.

Is re-entry allowed with a wristband on?

Once guests have entered Splash Lagoon, they may re-enter as long as they keep their wristband for that day on. Wristbands must be worn at all times while in the water park. They are non-transferable and not for resale. Wristbands are only valid for the day they are purchased. If your wristband breaks, return it to the front desk for a replacement. If you lose your wristband, there will be a replacement fee.

Is Splash Lagoon smoke free?

In accordance with PA state law, Splash Lagoon is a smoke-free facility.

Is there a charge for tubes?

All tubes are free of charge. Tubes are required on the following attractions: Cyclone, Python Plunge, Big Kahuna, and Lazy River.

Are t-shirts allowed to be worn?

T-shirts may be worn, but may not be permitted on certain attractions. Proper swim wear is required in Splash Lagoon.

Are there any supervision requirements?

Children under the age of fourteen are required to be accompanied by a responsible adult.

What is Splash Cash?

Splash Cash is the perfect way to enjoy the park without worrying about your cash and credit cards in the park. Splash Cash is a reloadable card that can be used to purchase anything from food and arcade games to admission to the park. Splash Cash Cards are free and can be loaded with any dollar value you wish. Splash Cash is non-refundable, but never expires.

Is there a shuttle service available to other places?

There is a shuttle to transport guests to and from hotels that are affiliated with the water park but not directly connected.

Is there a fee for parking?

There is free parking for all Splash Lagoon guests.

Where are lifeguards posted at Splash Lagoon?

Lifeguards are stationed throughout the park to maximize your safety. All of our lifeguards have gone through more than 24 hours of training in order to attain their Jeff Ellis and Associates License – a premiere service used by 96% of water parks in the world.

Is outside food permitted in the park?

No outside food is permitted inside the water park.

Can I bring a cooler / outside beverages? What about Medications?

Coolers are not permitted within the doors of Splash Lagoon unless accompanied by written consent from a doctor for food allergies, medications, or baby food. Non-alcoholic can be purchased at the Laguna Grill and alcoholic beverages can be purchased at the Surf Bar. Bottled, non-alcoholic beverages can also be purchased at the Surf Shop. No food or beverages may be brought into the park via coolers or otherwise.

Can I come with a cast on?

Guests wearing a cast are permitted to use a single tube on a single tube slide, but not permitted on body slides or double tubes.

How Can I Rent A Locker At Splash Lagoon?

Locker rentals are now key-free at Splash Lagoon! Lockers are located in various locations throughout the water park and inside changing rooms. Lockers can be rented from kiosks throughout the park, or directly online HERE.

 

Are there changing rooms?

Men’s, Women’s, and Family changing rooms are available on the aquatic floor, directly below guest services.

Is there an ATM on-site at Splash Lagoon?

Yes, there is an ATM available for use in the lobby of Splash Lagoon, next to the guest services desk.

What dining options are available inside Splash Lagoon?

Splash Lagoon offers two dining options, all under one roof! The Laguna Grill is available to serve your poolside dining needs, including favorites such as pizza, burgers, and salads. Attached to the water park is Quaker Steak & Lube, which features burgers, wings, brews, and bowling!

Do I need to bring a flotation device and/or life jacket?

Life jackets are available inside the water park, free of charge. The only flotation devices we allow from outside of the park are coast guard approved life jackets – this includes puddle jumpers that are coast guard approved. Life jackets may not be worn down body slides and guests who require a personal flotation device are recommended to not ride the Hurricane Hole.

Does Splash Lagoon provide towels?

Splash Lagoon does not provide complimentary pool towels. All guests are encouraged to bring in their own towels. Souvenir beach towels may be purchased in the Surf Shop.

What does the Resort Fee cover?

The Resort Fee is $19.99 per room per night and includes Reservation Fee, Life Jackets, Parking, Shuttle Service, Hotel Internet Access, Local Calls, Business Center and Faxes, and Wireless Internet Access inside of Splash Lagoon.

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