Frequently Asked Questions
To Stay Safe & Have Fun
FAQ
Some of the common questions we answer for our guests
As of July 1st, 2024, we are now a cashless resort. We still accept credit, debit, Apple Pay, and Google Pay. If you bring cash to the resort, you can put that money on a Splash Lagoon gift card at the water park front desk.
Yes, guests can visit the Island Oasis Tiki Bar located adjacent to the arcade and The Surf Bar located adjacent to the FlowRider. You will be asked to present your identification at both The Tiki Bar and The Surf Bar. We ID every guest for each drink.
Once guests have entered Splash Lagoon, they may re-enter as long as they keep their wristband for that day on. Wristbands must be worn at all times while in the water park. They are non-transferable and not for resale. Wristbands are only valid for the day they are purchased. If your wristband breaks, return it to the front desk for a replacement. If you lose your wristband, there will be a replacement fee.
In accordance with PA state law, Splash Lagoon is a smoke-free facility.
All tubes are free of charge. Tubes are required on the following attractions: Cyclone, Python Plunge, Big Kahuna, and Lazy River.
T-shirts may be worn, but may not be permitted on certain attractions. Proper swim wear is required in Splash Lagoon.
Children under the age of fourteen are required to be accompanied by a responsible adult.
Splash Cash is the perfect way to enjoy the park without worrying about your cash and credit cards in the park. Splash Cash is a reloadable card that can be used to purchase anything from food and arcade games to admission to the park. Splash Cash Cards are free and can be loaded with any dollar value you wish. Splash Cash is non-refundable, but never expires.
There is free parking for all Splash Lagoon guests.
Lifeguards are stationed throughout the park to maximize your safety. All of our lifeguards have gone through more than 24 hours of training in order to attain their Jeff Ellis and Associates License – a premiere service used by 96% of water parks in the world.
No outside food is permitted inside the water park.
Coolers are not permitted within the doors of Splash Lagoon unless accompanied by written consent from a doctor for food allergies, medications, or baby food. Non-alcoholic can be purchased at the Laguna Grill and alcoholic beverages can be purchased at the Surf Bar. Bottled, non-alcoholic beverages can also be purchased at the Surf Shop. No food or beverages may be brought into the park via coolers or otherwise.
Guests wearing a cast are permitted to use a single tube on a single tube slide, but not permitted on body slides or double tubes.
Locker rentals are now key-free at Splash Lagoon! Lockers are located in various locations throughout the water park and inside changing rooms. Lockers can be rented from kiosks throughout the park, or directly online HERE.
Men’s, Women’s, and Family changing rooms are available on the aquatic floor, directly below guest services.
Yes, there is an ATM available for use in the lobby of Splash Lagoon, next to the guest services desk.
Splash Lagoon offers two dining options, all under one roof! The Laguna Grill is available to serve your poolside dining needs, including favorites such as pizza, burgers, and salads. Attached to the water park is Quaker Steak & Lube, which features burgers, wings, brews, and bowling!
Life jackets are available inside the water park, free of charge. The only flotation devices we allow from outside of the park are coast guard approved life jackets – this includes puddle jumpers that are coast guard approved. Life jackets may not be worn down body slides and guests who require a personal flotation device are recommended to not ride the Hurricane Hole.
Splash Lagoon does not provide complimentary pool towels. All guests are encouraged to bring in their own towels. Souvenir beach towels may be purchased in the Surf Shop.
The Resort Fee is $24.99 per room per night and includes Reservation Fee, Life Jackets, Parking, Hotel Internet Access, Local Calls, Business Center and Faxes, and Wireless Internet Access inside of Splash Lagoon.
